How quickly are order shipped?
We strive to ship our plants and supplies within 1-2 days of order placed. We typically ship on Mondays, Tuesdays and Saturdays.
Do you offer combined shipping?
We are charging a winter flat shipping rate of $16.95, and will include a heatpack and foam, as needed. We have returned to using Priority Mail. Occasional delays continue to occur. This is out of our control. We want you to receive beautiful and healthy plants in a timely manner. We pack our items carefully for transit. We have hundreds of positive reviews on our shipping methods.
Do you ship outside of the USA?
No. We have never had a positive experience shipping internationally. Additionally, the shipping cost would be too high and the plants are perishable. We only ship to US and US territories.
Do you ship in cold weather?
Yes. We have successfully shipped over the winter for several years, using heatpacks and insulated foam packing materials. We do monitor weather forecasts and may hold or delay shipping for extreme cold conditions. We will always notify you if we feel it is best to delay your shipment. We will pause shipping over the holidays, as delays are inevitable.
Do you offer free shipping?
No. Shipping is never free and we don’t want to hide the cost of shipping in our plant prices.